Frequently Asked Questions

We specialize in premium wild-caught salmon, trout, and caviar from European Union waters. Our products include whole fish, fillets, portions, smoked varieties, and premium caviar selections.

All our seafood is sourced from certified fisheries within the European Union that adhere to strict sustainability and quality standards. We maintain direct relationships with trusted suppliers to ensure premium quality and traceability.

Yes, we provide white-label services for businesses looking to expand their product lines with premium seafood under their own brand name. Contact us to discuss custom packaging and branding options.

Minimum order quantities vary by product type. For whole fish and bulk orders, we typically require minimum quantities of 100-500 lbs. For specialty items like caviar, minimums may be lower. Contact us for specific product minimums.

Standard orders are typically fulfilled within 5-7 business days from our California facility. Rush orders may be available for an additional fee. Delivery times depend on your location and shipping method selected.

Yes, we ship to businesses across the United States. All seafood is shipped frozen with appropriate cold chain packaging to maintain quality and freshness during transport.

Our products meet HACCP standards and are sourced from EU-certified fisheries. We maintain full traceability documentation and can provide certificates of origin and quality analysis upon request.

All products are flash-frozen at source and maintained in a continuous cold chain. We use specialized insulated packaging with dry ice or gel packs to ensure products arrive at optimal temperature.

Absolutely. We partner exclusively with fisheries that use selective fishing methods, minimize bycatch, and operate under strict EU sustainability regulations. All our wild-caught seafood comes from well-managed, certified fisheries.

Yes, every product can be traced back to its specific source fishery, including vessel information, catch date, and processing facility. We provide complete supply chain transparency upon request.

Yes, we offer competitive pricing for larger volume orders. Our sales team can provide custom quotes based on your specific needs and order frequency.

We offer flexible payment terms for established business customers, including net 30 terms for qualified accounts. New customers may require payment on delivery or advance payment for initial orders.